Frequently Asked Questions

How do I place an order?

Browse by category, add what you need to your cart, and check out. You will pick a delivery time at checkout.

What areas do you deliver to?

We deliver within 30 miles of Ballwin, MO. Check the Delivery Areas page to see if your address is covered.

Which grocery stores do you deliver from?

We source across multiple local Indian grocery stores near Ballwin. You shop by product and we handle the rest — you do not need to pick a specific store.

How do I get same-day delivery?

Place your order before 4 PM and it will arrive the same evening. After 4 PM, checkout will show you the next available slot. You can also schedule up to a week in advance.

What time do you deliver?

Same-day deliveries go out between 5:30 PM and 7:30 PM. We deliver Monday through Saturday.

What is the delivery fee?

Free on orders $50 and over. For orders between $25 and $49.99 there is a $6.99 delivery fee. The minimum order is $25.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, and Google Pay at checkout.

How do I track my order?

You will get a text message once your order is picked up and again when it is on the way. If you have questions about your delivery, call or text us at 314-626-5034.

Can I request specific products or brands?

Yes. If you do not see something you need, let us know and we will do our best to stock it or find a similar brand.

How do substitutions work?

If an item is out of stock and you allow substitutions at checkout, we will replace it with the same product in the same size. If we cannot find an exact match, we will refund it. Produce items are generally not substituted and will be refunded.

Do I need to be home for delivery?

No. We can leave your order at the door. If you have perishables, we suggest being home or leaving a cooler outside so nothing sits out too long.

Can I cancel my order?

Yes, up to 2 hours before your delivery time for a full refund. Cancellations within 2 hours of delivery are subject to a 10% fee.

Can I change my order after placing it?

Yes, as long as it is more than 2 hours before your delivery time. Contact us and we will sort it out.

Do you deliver for events or businesses?

Yes. Just contact us and we will figure it out.